Privacy Policy

This Privacy Policy explains how our studio collects, uses, shares, and protects personal information when you use our games, websites, and online services. It is modeled to align with major industry practices and Epic Games’ approach to transparency and user rights.

We collect: Account and contact information (email, username); device and technical data (device identifiers, OS, IP address, crash logs); gameplay and usage data (game progress, settings, performance metrics); payment and transaction data (billing name, payment method tokens, purchase history); and communications (support requests, surveys, user-generated content). We collect this information when you create an account, play our games, contact support, or otherwise interact with our services.

We use personal information to provide and improve our services; operate accounts and multiplayer features; process purchases; prevent fraud and enforce our terms; send transactional messages; and respond to support requests. We may share data with: service providers who perform hosting, payment processing, analytics, and customer support; affiliates and partners that help deliver features; and legal or security parties when required by law or to protect users and our rights. When sharing with vendors we require contractual safeguards and limit use to the services they provide.

We retain personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes. We implement administrative, technical, and physical safeguards designed to protect data against unauthorized access, disclosure, alteration, and destruction, including encryption where appropriate, access controls, and regular security reviews. We periodically review retention periods and securely delete or de-identify data that is no longer needed.

We do not knowingly collect personal information from children under applicable minimum ages without verified parental consent. For accounts or users who are minors, we require parental authorization where required by law and limit the types of data we collect and process. Parents or guardians may contact us to review, correct, or delete their child’s information in accordance with applicable law and our young-player practices.

You have rights to access, correct, delete, and export your personal information where applicable, and to object to or restrict certain processing. To exercise these rights or ask questions about this policy, contact our Data Protection contact at privacy@ourstudio.example or by postal mail to the address posted in the game or on our website. We will respond to requests in accordance with applicable law. This policy may be updated; we will post changes to the policy and indicate the effective date.